Meet Platinum: Robin Canzona

This post is part of a series to help you get to know the members of our team. We’re real people who call Arizona home, not a big corporate machine! Head here for more Q&A’s with the Platinum team.

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Tell us a bit about your personal background and family.     
I grew up in Northern Virginia/Washington DC area with loving parents and three siblings. At the age of 20, we moved to Arizona, and at that time, I started working towards building my professional background and career with a focus on Communications and Customer Service. I now have three daughters of my own and five grandchildren.

What has your career been like? / How did you get started at Platinum?
My career has given me the opportunity to work in various environments while keeping the focus on providing a high level of customer service. I’m passionate about having the ability to help others and take pride in treating my colleagues, customers and clients as I would want my own family to be treated. Accepting the position with Platinum as the Customer Care Advocate allows me to work with a team everyday who shares my ideas and determination to provide only the best for our customers.

What are your hobbies?
I love cooking, wine tasting, traveling to Mexico with my husband as well as spending time with my family and friends. Living in Arizona allows us to spend a lot of time outdoors in the pool and on our patio enjoying the beautiful weather.

What have you learned that you would love to share?
Everything happens for a reason. It’s not always clear at the time, but the answer always come out in the end. Stay true to who you are, and you will always be fulfilled.

What does “home” mean to you?
Home is where I am most happy and treat those who are in my home as my family. It’s been a long tradition of mine as a child and now a mother and grandmother (Mimi as my grandkids call me) to cook Sunday dinners and enjoy time together as a family.