Category: Homeowner Tips

As the weather shifts back into double-digit temperatures, it’s important to be prepared for the change. When it gets hotter, your entire home is affected but needless to say – HVAC units experience extra wear-and-tear. The last thing you want is to have a major air conditioning repair right at the peak of the season; that is why preventative maintenance is essential! At Platinum, we’re here to help you get ahead of the game. Here are a few A/C-related items to keep in mind as summer rolls around.

System Components

Having a temperate house is a simple objective, but the machinery that makes this happen is anything but straightforward! AC units are composed of many valves, fans, and ducts that work simultaneously to generate and maintain the ideal conditions in your home. When you schedule a comprehensive check, many areas will receive the necessary TLC! Our team will look at the air filters, electrical connections, coils, compressors, and more – to ensure optimal performance as Arizona gets hotter.

Thermostats

The thermostat function is a crucial part of the overall cooling system! What the gauge says is important: A faulty reading can lead you to run your house at the incorrect temperature. If that’s not bad enough on its own, your electricity bill could go up due to this issue! A functioning thermostat is critical to your HVAC system! Be sure to check the unit’s batteries at least once a year.

Double-Check

Since your AC is running almost non-stop when it’s hot out, you want it to work correctly! If it isn’t, you can rack up a hefty bill and put unnecessary strain on the entire system. A worn unit has to work harder, which results in inefficient cooling. With Platinum Home Warranty, we have you covered on all maintenance and system updates! *Cooling checkups must be requested by April 30, 2021; simply schedule through our service form and a technician will make sure everything is in order.

When you need us: we’re here to help! If you’re looking forward to staying cool this summer — reach out in advance to get a leg up on repairs! By addressing this matter now, you not only get more enjoyment out of your home but you save cash in the long run!  

*Applicable service fee applies.

Summers can be fun, especially for those who live for warmer temperatures, pool-side hangouts, and exploring nature. But as winter ends and temperatures start to peak again, our homes are affected almost as much as we are! Properties need maintenance when the hotter months approach — it’s important to prepare your home in advance to avoid the hassle. Here are some things to keep in mind when summer solstice is around the corner. 

Check the Water

During most Arizona summers, pools get a lot of use! Though pools require year-round service, it’s a great idea to take a closer look at any unresolved repairs. Complete another check for excess debris, mold, and particles! Also, make sure that the drains are fully functional and the filtration equipment is running smoothly. These steps not only help preserve the entire system but they also save you from costly issues that could sneak up in upcoming months. 

Hot & Cold

One of the most critical features of your home to examine as summer approaches is your HVAC system! During peak season, most of us run our air conditioning around the clock. Not only does this rack up a hefty bill (yikes!) but it also puts a serious strain on your ventilation and air conditioning system. A worn unit has to work harder, which results in inefficient cooling. With Platinum Home Warranty, we have you covered on all maintenance and system updates. If you’re not familiar with the ins and outs of HVAC servicing, we can help. Pre-season cooling checkups must be requested between March 1, 2021 and April 2021! Simply schedule through our service form and a technician will make sure you are prepared to make the switch from heat to A/C.

Thermostats

We don’t think about it as much as other home repairs and services, but thermostat maintenance is still essential when the seasons change. A faulty reading can lead you to run your house at the incorrect temperature. Similar to HVAC problems when ignored, you end up spending more money on your electricity bill. As temperatures rise, you will need to rely on an accurate reading more than ever. Platinum Home Warranty specializes in these and other system repairs. We offer a comprehensive thermostat check so you can rest assured that any issues will be resolved with ease!

If you’re ready to dive into summer without any stress — contact us to stay on top of weather-related repairs. We work with you to prepare your home for all seasonal changes! By getting ahead of the game, you not only increase the property value, but you get more enjoyment out of your hard-earned investment. When you need us: we’re here to help!

As a homeowner, you know that repairs crop up every once in a while. There are a multitude of service professionals out there, and it can be overwhelming to figure out who is legit — you want to know that the person who is doing the job is credible and vetted.

Servicing HVAC systems, plumbing, and appliances, our Platinum Home Warranty in-house technicians are experts in their craft. There is tremendous value in dealing with a credible provider so you receive the service that you deserve! Here are reasons why you benefit from connecting with our trusted, in-house technicians. 

Ask the Experts

Arizona is a beautiful place to live, though it comes with a list of weather-related issues. Systems and appliances take an extra beating due to extreme heat — and conversely, may not be able to handle the transition into winter weather. Don’t worry about receiving a generic fix for a weather-related problem: at Platinum, our in-house technicians are knowledgeable about how the Arizona climate affects your home. 

Customers First

At Platinum Home Warranty, we pride ourselves on exceptional customer service. It’s even easier to offer this level of care when using in-house technicians. When you contact us with a home repair issue — we make sure the person we send out is kind, courteous, and will answer all of your questions. Those sent out from our core team will deliver fast and effective service. Following your appointment, we verify that our technicians fulfilled your expectations to ensure a better warranty experience. 

Local Reviews

It can be frustrating when looking for a service provider through tons of online reviews. Not only is it time-consuming, but you may also question the validity of random online submissions. We only hire and dispatch credible and trustworthy technicians who are recognized for the quality of their work. Our testimonials are from real people in the community, just like you, who have reviewed our work ethic, assistance, and follow-through. 

Licensed, Bonded, Insured 

One way to provide great Arizona home warranty service is to ensure that service personnel are up-to-date on their licenses and certifications to perform their job. We take this very seriously and guarantee that our core team members are cleared in their field of expertise. At Platinum, we are aware of the necessary credentials and insurance liabilities for the industry. So, when you choose us, you don’t have to stress about legitimacy because everyone we dispatch has been thoroughly vetted!

If you’ve been looking for a solution to a common repair problem, we’re here to help. From local reviews, validated insurance to a customer-centric approach: you can trust our in-house technicians. A better experience is yours in just a few steps! Contact us today to schedule a service appointment and get the ball rolling! 

Is your HVAC system in bad shape? Are you already dreading the summer? If you know your system is too old or will require too much costly repair, we offer the ideal opportunity to have the system replaced with maximum convenience — and at competitive pricing.

HVAC Replacement Advantages:

Efficiency

Platinum Home Warranty is the one-stop solution for your pre-existing HVAC issues. Save time, hassle, and stress shopping for a replacement unit. We can quickly find you the best, efficient solution, and have your new unit installed in a timely manner by one of our in-house HVAC specialists.

Peace of Mind

Taking a gamble on a bad HVAC unit can have serious consequences during Arizona summers. By electing to replace a problem unit, you’ll get peace of mind and won’t have to deal with a potential string of costly repair issues when the summer heat hits.

Financing Flexibility

Platinum’s service team will work directly with you to negotiate the best solution for your HVAC replacement situation. With a variety of financing options and competitive rates, you will have the ability to tailor a payment plan to suit your needs — and be assured you’re going to get a fair price, no matter which HVAC system you choose. 

Let us help you find a cool solution for the summer with our comprehensive HVAC service!

The plumbing system in your home is one of the most commonly overlooked items during a maintenance check. We rely on the system to work no matter what, and seldom stop to think about how much it’s used and the subsequent wear and tear. Postponing routine servicing can result in costly repairs and hassle down the line. 

Active Leaks

One key tenant of an operational plumping system is whether or not it’s airtight. If there are any signs of leakage around the pipes and valves this denotes an issue. Leakage not only causes messes around the general vicinity- it can also contribute to corrosion and rust in the mechanics. You may notice that a leak can cause the system to run inefficiently or to stop working all together. Make sure to contact a professional to service this issue right away to prevent any future problems!

Water Heaters

As we approach cooler months, it’s important to check your heating systems to ensure it’s functioning properly. Part of this is accessing how heat is connected to the plumbing system. If there is any corrosion or other forms of damage – this can cause a problem with the water heater. You may notice your water is not heating as well as it did before, or that it’s not working at all. If you uncover an issue – the best course of action is to contact a licensed professional to get the job done. At Platinum Home Warranty – we will dispatch a technician to service the water heater correctly. 

Drain Maintenance

Another issue that could crop up is clogged drains, which if left unattended, can cause an overflow. This particular problem is usually very obvious and presents an inconvenience and sanitation concerns. If it’s a sink or shower drain – typically, the problem is caused by debris or hair build up and can be fixed with a drain snake or liquid drain cleaner. If you think the blockage is more developed and cannot be fixed with store-bought products, it’s best to contact a plumber. They will have the tools to remove the blockage quickly without damaging anything in the surrounding area. 

Corrosion

Due to frequency of use – many plumbing systems are prone to corrosion over time. This can present as a leak, rust, and other forms of build-up. When this happens, it makes the system malfunction and can also allow for dangerous metals and other chemicals to get into your water supply. Severe corrosion can affect ease of use and even stall the entire system. Check the pipes and valves on a regular basis and make sure there isn’t any noticeable damage. Even if you do not notice anything externally, there could be corrosion within the system – in this case it’s always best to reach out to a service technician. 

 

Nowadays, it seems like the pace of the world is faster than ever and there is never enough time. With personal projects, work, family and time for yourself – sometimes taking care of your home is put on the backburner. Small maintenance chores are an important aspect of ambience and comfort. When these tasks go unattended- it’s pretty easy for things to pile up, resulting in an untidy and cluttered home. At Platinum Home Warranty, we believe that a clean and organized property is the first step toward a streamlined life. Here are some tips on how to make sure your living space is well-kept.

Clean up at night

Tasks can feel daunting when they are left to worsen over time – and the pile of clutter becomes insurmountable. Luckily, a small amount of effort per night can have a drastic effect on your to-do list. Rather than dedicating a free Saturday afternoon to organizing your home – address it in small pieces instead. Set a timer for 10 minutes and do as much as you can in that window of time. Organize one specific part of the house, for example – the kitchen or living room only. If you’d like to branch out from a particular area, try to go through several rooms and do as much as you can before time is up. Now, you can retire for the night knowing that you got something done!

Repair or Discard

Believe it or not, machinery that is in disrepair can add to general disarray. Faulty heating and cooling systems, damaged windows and glass, or unsanitary pools, are issues that decrease the aesthetic value of your home. We pride ourselves on offering a quick and easy solution to a variety of repairs. By requesting a service through our concierge system you will be matched with an expert who is the best for the job. If the item in question is nearly impossible to salvage or hazardous to your health/environment, a best practice is to dispose of it just in case.

Five Items Per Week

After years of shopping, collecting and decorating your home – you might look up and wonder how things got out of control! It’s easy to keep items that are unnecessary or otherwise cumbersome. When attempting to purge, many feel like it’s impossible to let go. Make it easier by trying the five-item rule: each week, discard or donate five items, no matter the size. A pen, a pile of magazines, a worn out pair of shoes – they all count! Over time, you will see your clutter decrease without feeling like you gave away something precious. If you can’t part with five – try three: a little goes a long way! 

Revisit Storage Areas

Organizing and storing your belongings helps to decrease clutter. Although you may have put items into containers, or moved appliances into a more suitable spot – this is a task that always needs to be revisited. More specifically, the garage is notorious for becoming the epitome of chaos; this area experiences high-volume use, and contains many important household items. Prioritize sorting the garage every six months to ensure that everything is in order. If you find issues that surpass general clutter such as a broken door/misalignment, a faulty remote timing system or issues with wiring – we can help. Schedule a service appointment to keep your garage functional, clean and well-lit. 

Utilizing these organizational tips and consulting us for larger projects, guarantees that your home will stay in great shape. We’ve got the solution to a variety of maintenance and repair issues – and all of the resources you need are a call away! Once you streamline your space, it frees up time for enjoyable home improvement projects that will continue to add value and comfort any property].

As the weather shifts and temperatures continue to drop – our homes are affected almost as much as we are! Properties need maintenance when the cooler months approach – it’s important to prepare your home in advance to avoid hassle. By weather-proofing your space you can ensure that your house is safe and maintained from the inside out. Here are some things to keep in mind during the changing seasons.

Storm Season

Depending on where you live – storm windows may be essential. You can also consider them if you’re concerned about damage due to heavy rains or snow during those one-off seasonal storms. It’s important to know how to install them properly to protect your home from potential incidents. Most people are no experts in assessment and installation of this type of window treatment. If you’re unsure – you could ruin the surrounding base and add costs in the long run. At Platinum Home Warranty – we dispatch a technician who can help get the job done.

Check the Doors

When it gets cooler during the end of the year – it’s surprising how many tiny facets of your home can help or hurt the temperature. Something as minute as a faulty vent or old thermostat system can alter the level of comfort in the home and make you miserable! One thing to note is whether or not there is a draft coming from certain doors around the house. Depending on the age and layout of the space, this issue can present itself as air circulates. Consider purchasing a door draft stopper to prevent excess cold air from getting through!

Insulation Helps

Weatherproofing the home can mean addressing many different regions within the space. This includes areas that you may not think affect anything such as the basement or attic. There is a  constant source of air flow that circulates throughout these areas and can contribute to overall comfort and air quality. By insulating the area with proper materials to stop the flow of incoming or exiting air – you get a better handle on internal temperature as well as HVAC costs! If you need assistance with this process – don’t hesitate to contact us! We work with experts who understand the nuances of this preventative measure!

Consider the Paint

A property that is painted correctly can actually help ward off various weather conditions. It keeps the external material of your home sturdy and helps slow wear and tear. Environmental temperature changes – whether its extreme heat to cold or vice versa – can wreak havoc on the paint. The surface of your home can expand, peel and erode. This leaves potential for cracks to form, and moisture to collect in unwanted areas; mold, mildew and other damage can occur when this happens. Make sure to check your home regularly and access whether the paint needs a touch-up.

When you least expect it, you will run into a home repair issue: a faulty appliance, clogged duct systems, or worn-out pool components. Sometimes the problem is much bigger, such as damage from a natural disaster. When considering ways to protect your home, it’s important to know the difference between a home warranty and homeowners insurance — each serves a very different purpose. Here’s how to differentiate the two.

Home Warranty

A service contract for common repair or replacement issues in the home due to normal wear and tear, often available at differing levels of coverage.

• Household appliances 
• HVAC units
• Water heaters
• Garbage disposals
• Electrical
• Plumbing 
• Pool equipment

A home warranty’s range of coverage addresses many common fixes. It’s not just about a replacement — if you’re in a situation where an appliance or system needs maintenance, a warranty is very beneficial to have in place.

Homeowners Insurance

This type of insurance safeguards the homeowner against major damage and personal liability:

• Weather damage
• Natural disasters
• Fire
• Theft
• Loss or damage of personal property 
• Personal injury

If you have taken out a mortgage on your property, chances are your lender will require you to have homeowners insurance — homeowners insurance protects their interest as well as yours. Yearly premiums for homeowners insurance are higher than a home warranty premium as the insuring company is taking on more risk.

For any additional questions or more information about our Platinum Home Warranty plans and pricing, contact us today!

Want to help your clients be as satisfied as possible with their warranty coverage? These three tips can set you up for success:

1. Create realistic expectations. Though a home warranty can help bring your clients greater peace of mind, it doesn’t cover everything. It’s important to be upfront with your clients about this. Let them know that existing problems will not be covered by their home warranty. Walk them through the ways the home warranty will come in handy, as well as what’s beyond coverage. Steer clear of empty promises. They will only leave clients upset with you later on!


2. Order the proper coverage Is there a pool? Are there secondary appliances that need coverage? Make sure you double-check the custom coverage your client needs. If you have any questions, check in with your your local rep.


3. Maximize extra money at closing. If there’s extra money on the table at closing, use it to beef up your client’s home warranty coverage. Beyond the specific policy of choice, you can add credit toward future service fees. This will help homeowners breathe an extra sigh of relief when issues pop up down the line.

 

Repair and replacement of household appliances can nibble away at your bank account.  We’ve rounded up a few tips to help you prolong the life of your everyday appliances. In a nutshell, cleaning is your best friend. Cleaning can extend the life of just about any appliance and save you a significant amount of money.

Refrigerator:

For example, the coils of your refrigerator should be free of dust and debris. If dust gets into the coils or the vent, the appliance motor can overheat, resulting in a hefty service charge. Coil cleaning only takes about five minutes. Start by unplugging the refrigerator. Pull or unscrew the vent plate that protects the coils. Then, clean the coils with a vacuum hose, using a brush to wipe off any dust in sight.

It’s also helpful to pull out refrigerator drawers for regular cleaning, and icemakers can also benefit from a good cleaning twice a year. For more tricks to keep your refrigerator in tip-top shape, check out our post Tips to prolong the life of your refrigerator.

Dishwasher:

Cleaning is again your not-so-secret weapon. Make sure to clean the dishwasher gasket on a regular basis.  The gasket is the watertight seal around the door of your dishwasher. In every dishwasher, there also is a component called the trap. It collects food and hard water build-up.  Like the gasket, the trap needs regular cleaning to stay top of game, so be sure to give it the attention it needs.

It’s also helpful to remove all filters and clean them thoroughly with warm water. While you’re at it – keep the soap dispenser free of soap scum and other buildup. Use only dishwasher detergent in recommended amounts. Load the dishwasher properly, and run only when you have a full load.  If you have hard water, use an anti-limescale product once a month.

Oven:

If you have a self-cleaning oven, put the self-cleaning cycle into action. Do not use any other method to clean it. Clean up spills immediately, and give the interior of your oven some TLC regularly. When you allow food to linger and build up, it just gets more difficult to clean.

Garbage disposal:              

To keep your garbage disposal at its best, be careful about what you put down it. Food high in fiber is notorious for wrecking havoc on garbage disposals. Whether it be celery, cornhusks, potato skins or seafood shells, save those scraps for the trash. Never put rice in the garbage disposal; it’s another clogging culprit.

To freshen your disposal, occasionally grind half of a lime or lemon in it while running cold water. Keep the strong flow of cold water running throughout grinding, and continue it for at least 30 seconds after turning off grinder.

Washer and Dryer:

Overloading your washer or dryer might be a nice way to get more clothes clean in one fell swoop. But unfortunately, when you cram your washer or dryer to the brim, its performance is impacted. Over time it can take a toll and add to repair needs. So, resist the temptation to overload, and make sure to choose the correct load size.

While you’re at it, be sure to use the proper laundry detergent for your particular model, whether it be high efficiency or regular detergent. Make it a habit to clean the dryer lint filter prior to each load, and clean the dryer exhaust vent routinely. This will both protect your dryer’s performance and prevent possible fires.